Breakdown of the Judging Criteria for Finalists.
All 2021 judging will take into account the unique challenges and opportunities experienced by exercise businesses
Points below are made up of evidence gathered at ALL entry stages.
FACILITY CATEGORIES
- 10% Team – Management, staff support and development (including PT and Group Exercise as applicable). REPs registration
- 25% Member Support – Induction, complaints procedures, in gym and out of gym care and communications
- 25% Facility Elements – Layout, cleanliness, wow factor, services offered, Health & Safety
- 20% Third Party – Mystery shoppers, member experience, expert panels, NPS results
- 20% KPI – Membership management, entrant defined KPIs, brand values vs practice
PT, UP & COMING PERSONAL TRAINER, EXERCISE INSTRUCTOR, GROUP TRAINER, EDUCATOR
- 50% Role related/ technical: Exercise technique, programme design, professionalism, confidence and values, working with other professionals
- 15% Education and Experience: Upskilling, keeping up to date with science and industry developments
- 10% Marketing
- 15% Standards: Health & Safety, client forms, scope of practice, pre-screening.
- 10% Third party: Mystery shoppers, participant experience
GROUP EXERCISE AND YOGA
- 80% Performance based criteria including technical, presentation, class components
- 10% Third party feedback
- 10% Education and up skilling
OUTSTANDING SUPPORT & LEADERSHIP
- 60% Job role: Job specific skills and knowledge, role within workplace, benefit to organisation.
- 15% Education and Experience: Upskilling, keeping up to date with science and industry developments.
- 15% Presentation and Standards: Professionalism, confidence and values.
- 10% Third Party: Mystery shoppers, participant experience.
PROGRAMME & COMMUNITY AWARDS
- 40% Technical: Programme design and set up, Programme outcome
- 15% Education and experience: Qualifications and Upskilling of the team.
- 15% Presentation: Online presence, marketing, professionalism and standards
- 20% KPI: Entrant defined KPIs, supporting data
- 10% Third Party: Mystery shoppers, participant experience